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Terms & Conditions

Welcome to the Car Service 7+ website (carservice7.co.uk). Car Service 7+ is a trading style operated by Saftdwin Limited (trading as Martins Group, company number 01426887) ("we", "us", or "our").

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By booking a service, MOT, or repair with us, or by using this website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a booking.

1. Eligibility & Vehicle Qualification

  • Age Requirement: Fixed-price servicing and promotion pricing under the Car Service 7+ scheme apply exclusively to retail customer vehicles that are 7 years old or older from the date of first registration.

  • Exclusions: Performance models, commercial vehicles over 3.5 tonnes, and high-performance/specialist vehicles may be excluded or subject to custom pricing. We reserve the right to verify vehicle age via DVLA data prior to confirming any fixed-price booking.

2. Fixed Pricing & Quotations

  • Fixed-Price Servicing: Our advertised service prices (e.g., Minor Service, Major Service, MOT packages) cover standard oil, filters, and routine checks as specified in the service package details.

  • Additional Work: If our technicians identify any additional repairs, wear-and-tear items, or safety-critical faults during an inspection or MOT test, no additional work will be carried out without your prior explicit consent and agreement on cost.

  • Price Adjustments: Prices are inclusive of VAT unless explicitly stated otherwise. We reserve the right to adjust advertised prices at any time, but agreed fixed prices for confirmed bookings will be honored.

3. Bookings, Cancellations & Appointments

  • Booking Confirmation: Online booking requests or quote inquiries made through this website do not constitute a binding contract until confirmed by our service team via email or telephone.

  • Cancellations & Rescheduling: If you need to cancel or reschedule your service appointment, please give us at least 24 hours' notice by contacting the designated branch directly (Andover, Basingstoke, Camberley, Farnham, Reading, or Winchester).

4. Parts & Warranty

  • Quality Parts: All replacement parts used during servicing or repairs meet or exceed Original Equipment (OE) standards.

  • Guarantee: Parts and labor provided under Car Service 7+ are covered by a 12-month or 12,000-mile warranty (whichever comes first) from the date of service, excluding normal wear and tear or damage caused by misuse.

5. Courtesy Cars & Collection Options

  • Courtesy vehicles or local collection/delivery services are subject to availability and branch locations.

  • Drivers utilizing a courtesy vehicle must hold a valid UK driving license and comply with our insurance policy terms and fuel policies.

6. Website Use & Intellectual Property

  • All content, logos, trademarks, text, and graphics on this website are the property of Martins Group and are protected by copyright laws.

  • Unauthorised reproduction, distribution, or commercial use of any material on carservice7.co.uk is strictly prohibited.

7. Limitation of Liability

  • While we strive to ensure that all information on this website is accurate and up to date, we make no warranties regarding completeness or accuracy.

  • Martins Group shall not be liable for any indirect or consequential loss arising from vehicle downtime, delays in servicing due to parts availability, or reliance on information contained on this website.

8. Privacy & Data Protection

  • Your privacy is important to us. Any personal information provided during bookings or inquiries will be processed in accordance with the UK General Data Protection Regulation (UK GDPR) and our primary Martins Group Privacy Policy.

9. Contact Information

  • If you have any questions regarding these Terms & Conditions or your booking, please contact us:

  • Operator: Saftdwin Limited t/a Martins Group (Company No. 01426887)

  • Website: carservice7.co.uk

  • Email: enquiries@carservice7.co.uk

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